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Changing the e-mail address from one I no longer use to my current e-mail address

Changing the e-mail address from one I no longer use to my current e-mail address

jhromer
New member | Level 2

I wish to change my e-mail address from one I no longer use to my current e-mail address. When I try to do this, Dropbox won't allow me to, because the e-mail address is already being used (by me!). Please help me.

1 Accepted Solution

Accepted Solutions

Re: changing e-mail address from one I no longer use to my current e-mail address

Rich
Super User II

@jhromer wrote:

When I try to do this, Dropbox won't allow me to, because the e-mail address is already being used (by me!)


As youv'e discovered, that means there's already a Dropbox account using that email address.

 


Well, it seems that somehow I have two accounts, one with old gmail.com adress that I cancelled years ago and one with my new myfairpoint.net address. How do I get rid of the old, useless one?

Sign into the old account (reset the password if needed) and then delete the account from your Account page.

View solution in original post

2 Replies 2

Re: changing e-mail address from one I no longer use to my current e-mail address

jhromer
New member | Level 2

Well, it seems that somehow I have two accounts, one with old gmail.com adress that I cancelled years ago and one with my new myfairpoint.net address. How do I get rid of the old, useless one?

Re: changing e-mail address from one I no longer use to my current e-mail address

Rich
Super User II

@jhromer wrote:

When I try to do this, Dropbox won't allow me to, because the e-mail address is already being used (by me!)


As youv'e discovered, that means there's already a Dropbox account using that email address.

 


Well, it seems that somehow I have two accounts, one with old gmail.com adress that I cancelled years ago and one with my new myfairpoint.net address. How do I get rid of the old, useless one?

Sign into the old account (reset the password if needed) and then delete the account from your Account page.

View solution in original post

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