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Charged for licenses that I had no intension of buying.

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Charged for licenses that I had no intension of buying.

New member | Level 2

Somehow I was charged for 3 lisences. I don't need them and hope I can get a refund and return to the $9.99 per month plan.

Thank you

1 Reply 1
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Re: Charged for licenses that I had no intension of buying.

Dropboxer

Hey @Mamasal. Sorry to hear you were charged. 

Truth is I cannot help with billing through this support channel, cause we don't have any view of your account for privacy reasons. 

But I will personally look into this. 

You got mail!   

Let me know if you received it. 

Thanks! 


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


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