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Charges from Dropbox


Charges from Dropbox

New member | Level 2

I received a statement from PayPal for $119 for services from Dropbox.  i am trying to verify what this charge is for but can't get any information regarding this.  the phone prompt says to log into and look on the left of the screen to choose Admin.  Then select help also on the left.  i don't see anything like this when i log into Dropbox.


1 Reply 1

Re: Charges from Dropbox


Hey there @FredFrank,

If you don't see the option to click on an Admin Console, could it be that you're on an individual subscription? You can find which plan you're on, check your Plan tab

If so, you can have a look at your billing tab for more info by following the steps below:

  1. Sign in to the website
  2. Click your profile picture or grey circle in the upper right corner. 
  3. Select Settings from the drop-down menu.
  4. Click on the Billing tab.

Let me know how it goes!

Community Moderator @ Dropbox

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