cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We want to hear from you. What do you use Dropbox for?
Close

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

Constant 'Full' warning, although I have cleared space!

New member | Level 2
New member | Level 2
Recently I received a 'Your Dropbox is full' warning because I forgot to empty my Deleted Files. Why they are being kept for 30 days is anyhow a mystery to me...
Today I received an email stating "Hi xxxxx, Your Dropbox is full and is no longer syncing files. New files added to your Dropbox folder won't be accessible on your other devices and won't be backed up online." I'm sure there should be space, but I cannot check my current storage volume! Why? Because when I follow the link "How much space is left in my Dropbox account? The fastest way to check how much space you have left in your Dropbox is from the Account section of dropbox.com: Personal Dropbox: Check my available storage all I get it a 404-error page. Oh, such great functionality!
At a loss (and with an empty bank account).
Do I have to move to Google storage? (I hate all things Google).
1 Accepted Solution

Accepted Solutions
Highlighted

Re: Constant 'Full' warning, although I have cleared space!

Super User II
Super User II

You've missed the point of Deleted items @dare2go - because they dont use quota at all. They are just a way to restore things accidentally deleted and have no impact at all upon your used space.

 

So, if you are out of space you need to delete files you see at www.dropbox.com/home - deleting deleted files will do nothing.

 

You can see your quota at www.dropbox.com/account


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

1 Reply 1
Highlighted

Re: Constant 'Full' warning, although I have cleared space!

Super User II
Super User II

You've missed the point of Deleted items @dare2go - because they dont use quota at all. They are just a way to restore things accidentally deleted and have no impact at all upon your used space.

 

So, if you are out of space you need to delete files you see at www.dropbox.com/home - deleting deleted files will do nothing.

 

You can see your quota at www.dropbox.com/account


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Polls
Do you know how to organize your files and folders?
<b>We have created a guide on folder best practice, so you can get organized now <a href="https://www.dropboxforum.com/t5/Business-Tips-tricks/Folder-structure-best-practice/m-p/428456#M39"><u>check it out here</u></a>.</b>

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?