cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Couldn't get free space from inviting friends

Highlighted

Couldn't get free space from inviting friends

Explorer | Level 3

I have invited some of my friends to join dropbox recently to help me get 500MB free for each time I invite. Some of them have created a new account, downloaded and installed dropbox to their personal computer and also verified their emails but I could not get more free space. Can you please help me to check ? 

 

As I check on my account I have invited successfully 31 friends in total and I still have 6 more friends has completed all these steps but I didnt get more space !

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Couldn't get free space from inviting friends

Super User II

@Mincho wrote:

As I check on my account I have invited successfully 31 friends in total and I still have 6 more friends has completed all these steps but I didnt get more space !


The maximum number of referrals you can earn is 32. When you look at the list of earned space in your account, it will give you the status of each one.

View solution in original post

3 Replies 3
Highlighted

Re: Couldn't get free space from inviting friends

Super User II

@Mincho wrote:

As I check on my account I have invited successfully 31 friends in total and I still have 6 more friends has completed all these steps but I didnt get more space !


The maximum number of referrals you can earn is 32. When you look at the list of earned space in your account, it will give you the status of each one.

View solution in original post

Highlighted

Re: Couldn't get free space from inviting friends

New member | Level 2

I have invited 13 of my friends to join dropbox to help me get 500MB free for each time I invite. 11 of them have created a new account, downloaded and installed dropbox to their personal computer and also verified their emails but I could not get more free space from 5 of them. Can you please help me to check ? 

Highlighted

Re: Couldn't get free space from inviting friends

Dropboxer

Hey there @mopa!

 

Can you let me know what status you see next to those referrals from your Plan page here?

 

You may need to click the "View more earned space" option to see all the entries. You can see what each status for your referrals mean from here.

 

Let me know what you find!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?