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Couldn't log in dropbox android

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Couldn't log in dropbox android

New member | Level 2

I couldn't log in to dropbox app in my android phone.

In web browser of my PC is OK.

1 Reply 1
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Re: Couldn't log in dropbox android

Dropboxer
Hey @NghiaNguyen, as you’ve been able to sign in as expected on your account online & on your desktop, I’m assuming that you remember your account credentials; I’m wondering if you’re unable to sign in to the application per se or you can’t complete an action. If it’s not too much trouble for you, can you elaborate a bit on this inquiry? 
 
Are you by any chance trying to access your Dropbox account through a third-party app? Could you include a step-by- step description in your next post & send me a screenshot of any diagnostic/error messages you’re getting along the way (if any), so as to further advise? Thanks in advance! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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