Dropbox accounts & billing
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Hello,
I bought a brand new DELL G5 last week. but the drop box promotion doesn't apply. I haven't use any dropbox promotion before and the desktop is brand new. I think I may upgrade dropbox from online before I use that. any chance I can still get this promotion?
Hi @mmymm, thanks for joining the Community!
Could you check that your account meets the requirements in this article to see if you can apply the quota on your account?
If the issue persists after this, please feel free to reach back out.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Thanks for confirming that for us @mmymm.
I just sent you an email to the address that's linked to your Community's profile so we can have a further look into this.
At your convenience, please take a look at your inbox and we'll take it from there.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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