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Delete Account

Delete Account

robhughes8
Explorer | Level 4

Unable to delete my account. The option does not show on my account > General.

 

Please help.

1 Accepted Solution

Accepted Solutions

Re: Delete Account

Chris_J
Super User

Thanks for clarifying a few things.

 

OKay, read this article to see if it is helpful.  https://help.dropbox.com/teams-admins/team-member/free-teams-overview 


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if this works and it was a solution, please click on Accept as Solution.  Also clicking on Likes would be super.  Thanks!

View solution in original post

7 Replies 7

Re: Delete Account

Chris_J
Super User

Hello there

Thanks for reaching out here in the Community.

It should be there at the very bottom of the web page https://www.dropbox.com/account/general 

if you still do not see it, maybe try another browser

https://capture.dropbox.com/GQ5UO9XA3mzoktta 

 

Are you a member of a Dropbox Business Team account?


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if this works and it was a solution, please click on Accept as Solution.  Also clicking on Likes would be super.  Thanks!

Re: Delete Account

robhughes8
Explorer | Level 4
Hi Chris,

It doesn’t show up using the link you sent. There is a chance I have a business team account, unintentionally. When I go on plan it says individual however.

How do you close a business team account?

Thanks

Re: Delete Account

Chris_J
Super User

Well, if you do have a Business account then somebody must have invited you.  If you know that person, why not ask him/her.  To know for sure what type of account you have go here: https://www.dropbox.com/account/plan 

 

you can fill out a support ticket: https://www.dropbox.com/support 

you may have to answer a lot of questions but this is necessary so as to get the best tech person


-------------------------


if this works and it was a solution, please click on Accept as Solution.  Also clicking on Likes would be super.  Thanks!

Re: Delete Account

robhughes8
Explorer | Level 4
Hi Chris,

This is what is says:

Dropbox Basic
You’re a member of the Your team Dropbox account

Slightly confused because it says I’m a member of the your team account. I think I must have created the team, can I close it and then the account?

Re: Delete Account

Chris_J
Super User

Thanks for clarifying a few things.

 

OKay, read this article to see if it is helpful.  https://help.dropbox.com/teams-admins/team-member/free-teams-overview 


-------------------------


if this works and it was a solution, please click on Accept as Solution.  Also clicking on Likes would be super.  Thanks!

View solution in original post

Re: Delete Account

robhughes8
Explorer | Level 4
Thanks Chris, that’s worked!

Re: Delete Account

Chris_J
Super User

That's great news.

 

Happy syncing


-------------------------


if this works and it was a solution, please click on Accept as Solution.  Also clicking on Likes would be super.  Thanks!

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    Chris_J Super User
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    robhughes8 Explorer | Level 4
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