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Delete Dropbox account

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Delete Dropbox account

Explorer | Level 3

I have a trial Dropbox Business team that ended, and now I want to downgrade to my personal accout that I had before. I have to contact DB since I can't do it my self, but there is no form or e-mail that I can use, I have been looking for the last hour, but to find a form to buy something took me 30 seconds...

So, can someone here tell me how to get in contact with someone that can erase my trial team, so I can delete my account for good?

//T

1 Accepted Solution

Accepted Solutions
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Re: Delete Dropbox account

Collaborator | Level 8

Hi there

 

Took me 15 seconds to find this. You, as the admin, need to inititate the process from the admin console in the DBX Business account. https://help.dropbox.com/accounts-billing/plans-upgrades/convert-individual-plan

Some advice. Make a copy of your data to an external drive too. . Never know...

 

Regards

 

Casper

View solution in original post

2 Replies 2
Highlighted

Re: Delete Dropbox account

Collaborator | Level 8

Hi there

 

Took me 15 seconds to find this. You, as the admin, need to inititate the process from the admin console in the DBX Business account. https://help.dropbox.com/accounts-billing/plans-upgrades/convert-individual-plan

Some advice. Make a copy of your data to an external drive too. . Never know...

 

Regards

 

Casper

View solution in original post

Highlighted

Re: Delete Dropbox account

Explorer | Level 3

Thanks for the help!

I did find that page to, but in my my sense of mood I didn't read all the way

 

Regards

Tony

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