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Delete files but still not enough space.

Ole R.2 New member | Level 1
New member | Level 1

My local dropbox is 1.8gb but online my dropbox space use 5.1gb. How is that possible. I'm not interested in upgrading when I really don't need all that extra space.

11 Replies 11

Re: Delete files but still not enough space.

Super User
Super User

Hello...

How much storage space does it show when you look here (eg: 575 MB of 2 GB used)?

If you're sharing a COLLABORATIVE folder then that counts against your storage quota.


HELP CENTER ARTICLES:


ARTICLES TO INCREASE SPACE ON YOUR HARD DRIVE:



Re: Delete files but still not enough space.

Sarah D.3 New member | Level 1
New member | Level 1

Hi there,

 

I've been having a similar issue: although my Dropbox is nearly empty and my computer's hard drive has plenty of available space (180 GB), I'm still getting the Dropbox message that my box is full and cannot upload any files. Please offer suggestions that could resolve my issue.

 

Thank you

Re: Delete files but still not enough space.

Super User II
Super User II

Is Dropbox ONLINE nearly empty? www.dropbox.com/home


 


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Re: Delete files but still not enough space.

Sarah D.3 New member | Level 1
New member | Level 1

Yes, my online Dropbox is nearly empty. And Dropbox is showing 8GB used out of 6GB available. Doesn't make sense...

Re: Delete files but still not enough space.

Super User II
Super User II

It quite possibly does if you are in any shared folders as was said earlier. 

What is www.dropbox.com/account showing in regards to space, and break down of where its used?


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Delete files but still not enough space.

Sarah D.3 New member | Level 1
New member | Level 1

Thanks for your help. There are no shared folders and all my DropBox folders are empty... ><img id=

Re: Delete files but still not enough space.

Sarah D.3 New member | Level 1
New member | Level 1

Only my Music folder takes up 1.85 GB of space

Re: Delete files but still not enough space.

Sarah D.3 New member | Level 1
New member | Level 1

OK, the problem is resolved! 

 

THank you

Re: Delete files but still not enough space.

William S.27 New member | Level 1
New member | Level 1

I have exactly thje same problem and would like to know how the problem was resolved for Sarah D.

She seems to have jumped from problem to resolution withoput any solution being provided.

Sarah, can you tell me how you did it??  Thanks

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