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Deleted account - restoring files.

Deleted account - restoring files.

gtark
New member | Level 2

Hello,

I have received the last mail from dropbox on 2019.05.14 that I have no more space on my dropbox free account. Yesterday when I wanted to sign into my account I reached out that my account does not exist anymore. I was able to register a new account on my email but I need to restore those old files. Is it possible?

1 Reply 1

Re: Deleted account - restoring files.

Rich
Super User II

@gtark wrote:

Yesterday when I wanted to sign into my account I reached out that my account does not exist anymore. I was able to register a new account on my email but I need to restore those old files. Is it possible?


If your account was deleted, then no, it won't be possible. Accounts that are idle for more than a year are deleted due to inactivity. Once an account has been deleted, neither the account nor the file within can be recovered.

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