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Deleting a business account

Deleting a business account

marto84
Explorer | Level 3

Cannot delete my dropbox account, no option to delete, and no 'teams' to delete either as suggested by other posts, prior to being given the option to delete. Help?

 

5 Replies 5

Re: Deleting a business account

Lusil
Dropboxer
Hi there @marto84, I'd be more than happy to help. 

Could you go to your Plan tab online and let me know what subscription it shows?

Do a red banner come up at the top of your screen by any chance?

If you could send me a screenshot of what you see, that would be super helpful. 

Give me a shout whenever you have a moment to check this out, thanks!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Deleting a business account

marto84
Explorer | Level 3

Screen Shot 2021-02-14 at 9.15.18 am.png

 thanks Loui, please see attached

 

Re: Deleting a business account

Mark
Super User II

Hi @marto84 

 

That image shows you as being part of a team - the Southwest one. 

 

You need to get the Admin of that account to delete your account OR move you out of the team.


 


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Re: Deleting a business account

marto84
Explorer | Level 3

Thanks, i know this but i am the admin / only member of team, but cant seem to delete

 

Re: Deleting a business account

Walter
Dropboxer
In that case, you'll need to follow the steps outlined here @marto84

Let us know if have any issues!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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