cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Deleting an account

Highlighted

Deleting an account

New member | Level 2

Hi, I've looked up how to delete an account in the Help centre (https://help.dropbox.com/accounts-billing/create-delete/delete-account), but when I get to the General tab in Settings, there is no option to click Delete account. Please help?!

1 Reply 1
Highlighted

Re: Deleting an account

Dropboxer

Hi @guydj79; thanks for joining our Community!

 

If you can't see an option to delete your account in your account's settings, it's possible that you're part of a team account. In that case, you'll need to leave the team before you can delete your account. 

 

If that's the case, you can easily leave the team by going here:

To leave the team, click the 'Leave team' button at the top right hand side of the page. This will return your account to a personal account at which point you'll be able to delete your account normally. 

 

Please note that when you leave a team, you will no longer have access to any files in your team folder so if you would like to retain access to files within the folder, you should make a copy before leaving the team.

 

Let me know if this helped! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?