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Dell+ Dropbox promotion - only 20GB instead of 100GB

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Dell+ Dropbox promotion - only 20GB instead of 100GB

New member | Level 2

Hi,

I purchased a new Dell Inspiron a couple of weeks ago. According to this page:

 

https://help.dropbox.com/accounts-billing/space-storage/dell-promotion

 

I'm eligible for the 100GB promotion, yet I only got 20GB. Why is that?

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Re: Dell+ Dropbox promotion - only 20GB instead of 100GB

Dropboxer

Hi @Altitude, thanks for posting today!

 

In relation to promotions for extra quota that come with devices, they are device specific in pre-installed versions of the Dropbox desktop application, and can vary in the quota size offered.

 

It seems that the device you purchased was pre-installed with the 20 GB offer, which is why it doesn't provide the 100 GB of quota on your account.

 

I hope this info helps to clarify matters.


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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