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Dell - Promotion 20 GB

New member | Level 2
New member | Level 2

I just got a new Dell and clicked on the promo installer.

 

Signed into an account that I had created recently that's had no promotional codes added to it.

 

I did 5 of the get started items, and I don't see the 20GB added.

 

Any help would be appreciated.

 

I think the app is too fussy at giving the 20 GB promo, it's not user friendly.

1 Accepted Solution

Accepted Solutions
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Re: Dell - Promotion 20 GB

Dropboxer
Dropboxer

Hey @podcastdude,

 

Thanks for letting us know about this!

 

If you don't mind, I would like to look this up internally so I would suggest that you log a ticket here  and let us know the ticket number so I can look it up or let me know if I can use the email address on your account to contact you from my end to help with this specific issue with your promotional space. 

 

Thank you so much!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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2 Replies 2
Highlighted

Re: Dell - Promotion 20 GB

Dropboxer
Dropboxer

Hey @podcastdude,

 

Thanks for letting us know about this!

 

If you don't mind, I would like to look this up internally so I would suggest that you log a ticket here  and let us know the ticket number so I can look it up or let me know if I can use the email address on your account to contact you from my end to help with this specific issue with your promotional space. 

 

Thank you so much!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Highlighted

Re: Dell - Promotion 20 GB

New member | Level 2
New member | Level 2

Thanks, they made a ticket for me from Twitter 

 
Ticket #7782717: Dropbox Social Media Support - Follow Up

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