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Dell Promotion with dropbox

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Dell Promotion with dropbox

Explorer | Level 3

Hi I purchased a Dell computer on 18 September 2020 and was given the option to redeem a 20gb dropbox account but in the terms it says i can get 100gb if i purchased after 1 Sept, which i did. I have never had a dropbox account nor taken up any offer with dropbox before. I didnt know about this offer untill it popped up on my computer screen a moment ago. Is there a way I am able to obtain the 100gb? Im new to this so am still discovering how to use Dropbox. Thank you.

4 Replies 4
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Re: Dell Promotion with dropbox

Dropboxer

Hi there @Selc, thanks for reaching out to us. 

 

Each device comes with a specific promotion that you can redeem for your account. 

 

Out of curiosity, did you get the option to redeem the 100GB promotion by any chance, or was it just the 20GB one? 

 

Let me know what you find, cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Dell Promotion with dropbox

Explorer | Level 3

I did not have any option to choose the 100gb option. It only showed as 20gb. I only realised there was a 100gb option upon reading the terms and conditions. Is there anyway I can obtain the 100gb if I can prove my date of  purchase? Thank you.

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Re: Dell Promotion with dropbox

Dropboxer

Thanks for your swift reply, @Selc

 

I'd like to look into this with you, so I've sent you a ticket.

 

When you have the chance, check your inbox for my latest message.

 

Looking forward to hearing back from you!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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Re: Dell Promotion with dropbox

Explorer | Level 3
Hi I’ve received your email and responded. Thank you for reaching out to me.

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