I am trying to redeem the 100 gig promotion with the purchase of a new Dell laptop. i got my labtop mid december 2020. When i first login to the new labtop the pup up comes mentining it, i forgot to activated it that second. Later when i instaled the dropbox and login with my dropbox account noting is happening. I read the "https://help.dropbox.com/accounts-billing/space-storage/dell-promotion". But 3 rd step "Follow the steps to redeem the space on your account." is not coming for me. Can anybody help me with this?
Solved! Go to Solution.
Hi there @MiladKH, thanks for reaching out to us.
Do you remember what you clicked on when you ignored the pop up message the first time it came up?
Was there a "Don't ask me again" sort of option by any chance?
Give me a nudge whenever you have the chance to check this out, cheers!
Thank you for your reply. I am not 100% sure what I clicked, but since I wanted to activate it later I should click the later option! How I can check this? Is there any way to activate the pop up again? Or is there any way to activate this offer based on the pc/ Machine ID?
Generally, you can go to the Plan tab to find complete referral invitations and promotions you've redeemed.
However, I'm more than happy to look into this with you a bit more in-depth.
So, I've sent you a ticket which you should be able to find when you check through your inbox.
Looking forward to hearing back from you!
Glad to hear that, @MiladKH.
If anything else comes up in the future, just give us another shout.
In the meantime, I hope you have a lovely day ahead!
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