I invited a friend to join Dropbox yesterday. Today he installed Dropbox. When I checked my referrals, I got this message:
Why does it matter that he did not "accept" the invitation? Surely the fact that he installed Dropbox after I invited him will get us both the bonus.
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But he did not install Dropbox until after I invited him.
But he did not click to accept the invitation first. Without accepting the invitation, he simply installed Dropbox on his own.
Should I ask him to uninstall it, accept my invitation in the email and then reinstall it?
That wouldn't matter. He already has a Dropbox account under that email address so it's no longer eligible for a referral. Also, referrals are only eligible when installed on a unique computer. Even if he were to delete the account, unintall Dropbox and you invited him using a new email address, Dropbox has already been installed on that computer so the referral wouldn't apply.
You can try asking Support if they'll honor the referral, but there's no guarantee that they will. Simply put, the requirements to earn the referral weren't met.
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