Hello, it's not the certain case like in the article because there were the 30 GB promotion in the brand new laptop bought yesterday. In the article there is the 30 GB promotion only for computers bought before September 2020.
I've signed into an existing account (this was an option on the promotion page of Lenovo Welcome).
Hey there @rodrigofidalgo, thanks for getting in touch with us.
Did you by any chance create an account, or did you enter an existing one?
Could it be that you've already redeemed a promotion on a Lenovo device in the past?
If you haven't already, can you check out this article and have a look at the info provided?
Thanks for joining us here @!
As you have a similar issue as the OP, I've just moved your post here.
When you have the chance, please check out Lusil's post here, and let me know what you find.
Keep me posted!
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