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30GB space from lenovo

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Re: Did not get the 30 GB storage through Lenovo Welcome

Explorer | Level 3

Hello, it's not the certain case like in the article because there were the 30 GB promotion in the brand new laptop bought yesterday. In the article there is the 30 GB promotion only for computers bought before September 2020.

 

I've signed into an existing account (this was an option on the promotion page of Lenovo Welcome).

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didn't get lenovo promotion

New member | Level 2
New member | Level 2

I don't know why but I didn't get my extra Gb, I purshased a new lenovo laptop and i follow every single step... still, nothing happend, just 2,25 Gb....

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Re: didn't get lenovo promotion

Dropboxer
Dropboxer

Hey there @rodrigofidalgo, thanks for getting in touch with us. 

 

Did you by any chance create an account, or did you enter an existing one?

 

Could it be that you've already redeemed a promotion on a Lenovo device in the past?


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: didn't get lenovo promotion

New member | Level 2
New member | Level 2

I created a new account, I normally use another cloud system, also this is my first lenovo laptop ever, I used a ASUS TUF 504 before, this is a lenovo 7i.

let me know because it may be better to keep using my other cloud system.

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Re: didn't get lenovo promotion

Dropboxer
Dropboxer

Hi @rodrigofidalgo!

 

If you haven't already, can you check out this article and have a look at the info provided?


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: didn't get lenovo promotion

New member | Level 2
New member | Level 2

Solved.

I already read that post, and still didn't get the promotion....the offer is misleading advertising.

I'm moving to another cloud company (google drive/one), thank you anyway.

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30GB space from lenovo

New member | Level 2
New member | Level 2

Dear Officer, 

 

I've create a dropbox account through lenovo id page to redeem 30GB space for lenovo users.

However, I did not get the space. Could you help me?

Thank you. 

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Re: 30GB space from lenovo

Dropboxer
Dropboxer

Thanks for joining us here @!

 

As you have a similar issue as the OP, I've just moved your post here.

 

When you have the chance, please check out Lusil's post here, and let me know what you find.

 

Keep me posted!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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Re: 30GB space from lenovo

New member | Level 2
New member | Level 2

I got the same issue as well, i complete the whole thing and use existing account

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Re: Did not get the 30 GB storage through Lenovo Welcome

Explorer | Level 3

Please, can anyone help me solving my issue? I've already answered above.

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