Didn't get 30 GB storage through Lenovo Welcome

[yy5]

Hi Walter, yes pls. My email : [removed per the Community's Guidelines] 

[Walter]

No worries @yy5; you've got  

[ojassh]

Hi everyone,

I bought a lenovo laptop yesterday. I got a message of free 30 GB dropbox space for 1 year to new lenovo users.
I am unable to claim it.

How to claim it ?

Thanks
Ojas

[Lusil]

Hello @ojassh, thanks for posting your question here. 

Generally, if your device is eligible, you can create a new Dropbox account to redeem your space.

This promotion is available only to new users on selected Lenovo computers.

You can check out this article for more information and get back to us with any additional questions. 

Cheers!

[Scavanna]

Hi, 

I bought a Lenovo Legion not too long ago. I recently had to reimage it and a pop up showed me there was a promotion where I just get 30 GB of space. Can that be applied to my account as well. I can show you proof if needed.

Thanks,

Jared

[Walter]

Hi @Scavanna; welcome aboard and sorry to hear you're having issues with redeeming your promotional space.

May I reach out via email to have a further look into this? 

[Epicxel]

I'm setting up my new Lenovo yoga laptop, on welcome scren it say I can geta free 30gb of Dropbox space by registering my Email. So I'm registering my Dropbox email address but then. Nothing happened. Please help
*

[Lusil]

Hi there @Epicxel, thanks for checking in with us. 

I moved your post here, where other users have said to have had this issue. 

Could you check this article which lists a few reasons why you may not be eligible for the promotional space, and let me know if any of them apply to you?

[FireWolf_69]

I didn´t get the promised 100GB either

I have waited for 7 days but it didn´t give any additional space,does this mean I´m incomplete or is this a glitch? Please help me too.

Thanks!

[adrigr]

Hi. I have a new Lenovo that is eligible for the offer, it told me to install dropbox to get the 30gb yet nothing happened. How do I claim it? Thank you