cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn more about how Connie, a member of the Community, uses Dropbox here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Didn't get Lenovo 30 GB

Didn't get Lenovo 30 GB

amit_kolluri
Explorer | Level 3

Hello,

 

I have recently purchased Lenovo laptop, I didn't get any 30GB storage for it. I did follow all the steps as shown on the welcome screen

Could someone please help?

 

Thanks,

Amit

5 Replies 5

Re: Didn't get Lenovo 30 GB

Walter
Dropboxer
Hey @amit_kolluri; welcome to our Community!

Can you please take a look at this Help Center article and let me know if any of the information there helps? 

Otherwise, may I reach out via email to look further into this? 

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Didn't get Lenovo 30 GB

amit_kolluri
Explorer | Level 3

@Walter, It didn't help me for getting the storage. please reach out via email for further actions

Re: Didn't get Lenovo 30 GB

Walter
Dropboxer
Sure thing, Amit. You've got :envelope: 

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Didn't get Lenovo 30 GB

amit_kolluri
Explorer | Level 3

I still did not get any response from the team

Re: Didn't get Lenovo 30 GB

Daphne
Dropboxer
I just check on your ticket @amit_kolluri, and I can see that my colleague got back to you there on Wednesday.

If you didn't get this email, please check your spam/junk inbox in case it was redirected there by mistake.

Otherwise, please reply back to the last email that you got from our team and let them know so that they can resend this to you.

Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
Which Dropbox integrations are you using while working from home?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?