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Re: Disable Dropbox account

Disable Dropbox account

Gerron
New member | Level 2

Hello everyone I would like to know is there a way to enable an disabled Dropbox account I’ve tried everything on Dropbox even look for a direst contact and nothing so can someone please help me I have important things on here that I cannot get back

1 Reply 1

Re: Disable Dropbox account

Rich
Super User II

@Gerron wrote:

I would like to know is there a way to enable an disabled Dropbox account


Has the account been active recently? If not, it may have been deleted due to inactivity if it had been idle for more than a year, in which case it cannot be recovered.

 

If the account has been active recently and is now disabled, then it was likely disabled by Dropbox for some reason, and you'd need to contact Support directly. You can find the support options that are available to you on the Support page.

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