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Does a two step verification code come from a mobile number?

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Does a two step verification code come from a mobile number?

New member | Level 2

Hi, I just switched to 2 step verification, I received a text with a code, but my concern being the text was from a mobile phone, is this genuine?

Thanks

Sheamansenior

1 Accepted Solution

Accepted Solutions
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Re: Does a two step verification code come from a mobile number?

Dropboxer

Hi there @sheamansenior, welcome to the Dropbox Community. 

 

If you choose to receive your security codes by text message, they will be sent to you from a mobile number, so you'll need a phone capable of receiving text messages (carrier rates may apply). 

 

You can find more info about this, here

 

Let me know if you have any other questions, thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

2 Replies 2
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Re: Does a two step verification code come from a mobile number?

Dropboxer

Hi there @sheamansenior, welcome to the Dropbox Community. 

 

If you choose to receive your security codes by text message, they will be sent to you from a mobile number, so you'll need a phone capable of receiving text messages (carrier rates may apply). 

 

You can find more info about this, here

 

Let me know if you have any other questions, thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: Does a two step verification code come from a mobile number?

New member | Level 2

Hi Lusil

 

Many thanks for your prompt response & clarification. I should have said that when I get a 2 step verification code from my bank, the heading on the text when it arrives is the name of my bank not just a mobile number, that was what concerned me. 

Appreciate your support.

Take care, stay safe 

Sheamansenior 

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