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Double Billing

kimsaxon
New member | Level 2

I need to speak with a LIVE PERSON either via phone or chat immediately about double billing, a $493.88 charge on my credit card, and an immediate cancelation of my account and a REFUND. I can't seem to get help, and when I try to submit a help ticket, I get an error message telling me that I can't submit my request. PLEASE HELP!

1 Reply 1

Re: Double Billing

Mark
Super User II

All support options are available at www.dropbox.com/support - phone and chat is only available if you are a business customer. 

 

If you have no options to contact Dropbox use an incognito window and select billing


 


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