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Downgrade to Basic Plan

Downgrade to Basic Plan

Bcuhad
New member | Level 2

Hi,

 

I am trying to downgrade my family to plan to basic free plan. It says that there should be a cancel plan option when you go to your account Settings/Plan, but there is no option to cancel on that page. Could someone help me please?

1 Reply 1

Re: Downgrade to Basic Plan

Mark
Super User II

Are you the person whos account is set up as Admin? The person paying the bills needs to do it


 


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    Mark Super User II
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