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Downgrading from Business plan to Individual Pro plan

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Downgrading from Business plan to Individual Pro plan

New member | Level 2

I currently have a 5TB business plan and would like to downgrade to the 3TB individual Pro plan. I can not find any information on how to execute the downgrade. I can only find instructions for canceling and moving automatically to the free plan. Hoping someone here can give me directions.  

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Re: Downgrading from Business plan to Individual Pro plan

Dropboxer

Hi @BEM1, thanks for messaging the Community!

 

Currently, to downgrade from any plan, you need to cancel your current plan, and then when it is back on a Dropbox Basic (free) plan, you can then upgrade to whatever plan you require. 

 

There isn't an option to immediately downgrade from a higher paid plan to a lower plan.

 

If you need any more information, please let me know!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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