My email address and password were compremised somehow few weeks ago.
I've tried to open two tickets to dropbox support but there is no answer.
The last ticket ID is 11564365.
All of my important files are in that account. I have access to the old email account.
Please, someone who can help
Hi @yahav, thanks for all the additional info.
Due to account-specific information that's needed on this, you were right in trying to get in touch with our Support team.
I'm afraid I wasn't able to locate your tickets. Could you try submitting a new one from this link, using an incognito window, without being signed in?
Once you do that, let me know that ID.
Let me know if you have any trouble along the way!
Thanks for letting me know, @yahav. I found it and have made sure to reply to you.
Whenever you get the chance, just check your inbox for my latest message and don't hesitate to include any questions you have for the team there.
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