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Re: Dropbox - Inactive User

Dropbox - Inactive User

AvaB
New member | Level 2

Hi,

 

I missed the deadline to sign-in before my account closes by a few days. I can still log in and see my files, so luckily they have not been deleted completely yet. However, it says they belong to a deleted user. Is there a way to still salvage this account?

 

Thanks,

Ava

1 Reply 1

Re: Dropbox - Inactive User

Jay
Dropboxer

Hi @AvaB, thanks for posting today!

 

If you’ve successfully logged into your account, then it should remain active.

 

Could you forward a screenshot showing the message you’re getting about belong to a deleted user?

 

Keep me posted!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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