cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox Team - want to delete account as want personal dropbox only

Highlighted

Dropbox Team - want to delete account as want personal dropbox only

New member | Level 2

I have by mistake signed up for teams and only want personal but cannot delete my acocunt. None of the ways on the site to delete an account work. Please help

3 Replies 3
Highlighted

Re: Dropbox Team - want to delete account as want personal dropbox only

Dropboxer

Hey @aaronnetanel, I'd be happy to help!

 

Since you mention you signed up for a Business team, you don't have to delete your account, but simply cancel the plan.

 

Just to make sure though, are you on a paid subscription or a free trial? 

 

Could you send me a screenshot of your Plan tab?

 

Thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Re: Dropbox Team - want to delete account as want personal dropbox only

New member | Level 2

I am having the same issue. Where is the option to cancel the plan? It only shows two plan options, both of which are business. Untitled design (5).jpg

Highlighted

Re: Dropbox Team - want to delete account as want personal dropbox only

Dropboxer

HI there @Melinda_W; thanks for joining our Community!

 

Could you please let me know if there's an option to cancel your trial further down on the page you posted? 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?