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Dropbox business charged me for 5 licenses!

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Dropbox business charged me for 5 licenses!

Explorer | Level 3

Hello everyone, some help would be greatly appreciated! I started off using dropbox business a year ago at the annual rate of 150 and noticed recently i was charged for 1200, 5 premium licenses I can't afford and dont need. I'm going to try calling but if you could send me any resources or if a dropbox rep can help me, that woud be greatly appreciated.

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Re: Dropbox business charged me for 5 licenses!

Dropboxer
Dropboxer

Hey @trend45, thanks for checking in with us on the Dropbox Community. 

 

In general, you can remove any unwanted licenses by following these steps

 

If you'd like to have a better look into the charges though, you'll have to contact our Support team from this page

 

In the meantime, if you have any other questions, don't hesitate to give us another nudge. 

 

Cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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