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Dropbox business trial and missing files


Dropbox business trial and missing files

Explorer | Level 3

Have issues with missing files since my Dropbox business trails ended. Checking it quite late almost after 6 months or so. I guess the files were part of the team. Can someone tell me how to go about this issue ? Need to get those files urgently. Also it doesn't show in deleted items as was not deleted by me.

2nd Question: If I had given access to a team member to edit the dropbox, their deletion would still show up on my profile on dropbox ? If so how to retrieve the files ?

Any pointers would be highly appreciated.

1 Reply 1

Re: Dropbox business trial and missing files


Hi @Ram1985; welcome to our Community and sorry to hear about your missing files.


I'm afraid if those files were indeed deleted so long ago, we won't be able to help restore them at this point.


Just to make sure we've covered all bases here though, could you take a look at your events page and/or your sharing page and let me know if you can find anything there? 


On a side note, were you an admin of the team account that was in trial or a member? 


Let me know what you find and we'll take it from there, Ram. 


Community Moderator @ Dropbox

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