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Dropbox charged me twice

Kamil Majorek
New member | Level 2

Hello,

i get charged two times for the same account. Once via google play store and second via dropbox.com. I don't want pay twice for the same service. Please help!

 

1 Reply 1

Re: Dropbox charged me twice

Hannah
Dropboxer
Hey @Kamil Majorek, thanks for joining us here on the Dropbox Community!

Most likely, you have two Dropbox accounts, but let's look into that.

To see which account you're paying for through Google Play, open the Dropbox app on your Android phone and go to the settings to see the email address associated with the account. 

As for the payment that you received directly through Dropbox, can you please use our payment lookup tool, to see which account it's for?

Let me know what you find!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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