Dropbox.com unable to connect. I have two laptop computers, both on the same network and set up exactly the same. One connects to dropbox.com just fine, the other says unable to connect. I don't get it. It won't even load the dropbox.com page. Doesn't work on either Firefox or Internet Explorer. Funny though, is that the Dropbox data on that computer is up to date. Help?
Thank you for your reply. Here is what I have discovered. I can connect to dropbox.com on my computer that is connected directly to the router by cable. I cannot connect to dropbox.com on the computer that is on wifi. But, I have discovered that if I turn on VPN add on in Firefox, then I can connect to dropbox. Is there something about my wifi or my router settings that is not allowing the connection to dropbox.com?
I am not certain how I would go about checking that. Why would they not be? Would that cause me not to be able to access the dropbox.com website unless my VPN is on? My Dropbox desktop application is able to keep my files up to date. I don't know if that is helpful or not.
I am not certain as to what steps you refer. You asked if ports 80 and 443 were open. I responded that I am not certain how to check that. When on wi-fi, I can connect to Dropbox when my VPN is active, but cannot connect when it is off. I can connect just fine when the internet is cabled, but not on wi-fi. This pretty much summarizes the problem.
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