cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
If you're up against the clock to get holiday ready, so here are some tips on how to use Dropbox to make your prep easy! Check them out!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox compliance following the Schrems II-ruling - is it safe to use

Dropbox compliance following the Schrems II-ruling - is it safe to use

EU user
New member | Level 2

Since the EU commision has ruled that the privacy shield is invalid data transfer is not secure between EU and USA, but how does Dropbox comply with that type of datatransfer ??

 

https://www.ey.com/en_gl/consulting/what-to-do-now-that-the-eu-us-privacy-shield-framework-is-invali...

12 Replies 12

Re: Dropbox compliance following the Schrems II-ruling - is it safe to use

Daphne
Dropboxer

Hey there @EU user, thanks for reaching out to us here!

 

I'd like to put you in touch with one of our specialists in order for them to provide you the most accurate info on this.

 

To do this, I've reached out to the email linked with your profile here, do please get back to me there when you have the time.

 

Let me know if you don't receive this!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Dropbox compliance following the Schrems II-ruling - is it safe to use

EU user
New member | Level 2

I look forward to hearing from you , I have replied to the email.

 

kindest regards I

Re: Dropbox compliance following the Schrems II-ruling - is it safe to use

EU Rights Clinic
Explorer | Level 4

I have also raised the same issue today - see Ticket #11626094: DB: Compliance with the GDPR.

Re: Dropbox compliance following the Schrems II-ruling - is it safe to use

Daphne
Dropboxer

Thanks for joining us here @EU Rights Clinic!

 

I was able to locate your ticket, and I see it's with the right team to assist with your request.

 

If you need anything else, I'll be just a post away!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Dropbox compliance following the Schrems II-ruling - is it safe to use

alfk
New member | Level 2

Hi,

 

I have the same question. What is happening regarding this? It is a BIG SHOWSTOPPER for using Dropbox for me based in EU. 

 

Regards,
Alf

 

Re: Dropbox compliance following the Schrems II-ruling - is it safe to use

Lusil
Dropboxer

Hey @alfk, thanks for nudging us on this thread. 

 

If you haven't already, could you submit a ticket to our team via this page?

 

Once you do that, let us know the ID (eg. #1234567) so that we can pass your comments along.


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Dropbox compliance following the Schrems II-ruling - is it safe to use

alfk
New member | Level 2

Yes, I did open a ticket #11854526.

Schrems ii

sarah33
New member | Level 2

I am struggling to find a way to ask if DropBox is still safe to us from the EU after Schrems ii.  

 

Can anyone help?

 

Thanks


Sarah

Re: Dropbox compliance following the Schrems II-ruling - is it safe to use

Lusil
Dropboxer

I was able to find your ticket, @alfk, and have made sure to pass your comments along. 

 

@sarah33, I moved your post here. 

 

Have a look at what is mentioned and let us know if you have any trouble along the way.


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Who's talking

Top contributors to this post

  • User avatar
    Maria41 New member | Level 2
  • User avatar
    Jay Dropboxer
  • User avatar
    brforan New member | Level 2
  • User avatar
    Lusil Dropboxer
  • User avatar
    sarah33 New member | Level 2
What do Dropbox user levels mean?
Need more support?