Dropbox error - couldn't start Dropbox on Ubuntu

Ozone · ‎04-27-2018

Couldn't start Dropbox. error after fresh install of Ubuntu 18.04

Jane · ‎05-02-2018

Hey

I’d happily further investigate more closely & help you work towards a solution on this matter, thanks for posting us on the Dropbox Forum!

As it's my understanding that this issue pertains to your current setup, I’ve made sure to create a ticket on your behalf on our system, so as to check your account specifics on my tools & follow-up with you there. Whenever you have some spare time, please have a look at your inbox for my latest message & let me know here if you have any issues locating it.

I’m looking forward to hearing back from you on our email correspondence, so as to work on that with you towards a fix!

Jane
Community Moderator @ Dropbox
dropbox.com/support

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View solution in original post

Ozone · ‎05-23-2018

Hi,

Here is a workaround that helped me: https://askubuntu.com/questions/1032778/cant-start-dropbox-on-ubuntu-18-04

View solution in original post

Mark · ‎04-28-2018

After the fresh install have you done a full clean install of Dropbox?

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Humphrey · ‎04-28-2018

Try using the icon on the desktop instead or the Dropbox folder

juanvmtz · ‎04-28-2018

Sorry for my english. I upgraded from Ubuntu 17.10 to 18.04, but I get the same error.

I'm find that with the upgrade the dropbox config file it's missing. I have connected again my dropbox user and 'linked' the computer. The daemon has begin to work... uploading again all my files...

Ozone · ‎04-28-2018

Hi,

I cant start the dropbox application itself

Mark · ‎04-28-2018

But, have you tried a reinstall to see if that helps?

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Ozone · ‎04-28-2018

i have reinstalled and it didn't help, also i have another PC and there is exactly the same problem. on Ubuntu 17.10 everithing works well

Walter · ‎05-01-2018

Hey @Ozone - are you still experiencing this?

In addition to all the troubleshooting steps you have already taken to resolve this issue with starting up our desktop application, could you please give our offline installer a shot and let us know if you still get the same error.

If this persists, please attach a screenshot of the exact error you get in your reply so we can have a visual as well in order to help troubleshoot this ASAP.

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support

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Ozone · ‎05-01-2018

Hi,

I get this error :

Mark · ‎05-01-2018

You need to give us that info that is inside the linked txt file Ozone.

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Dropbox error - couldn't start Dropbox on Ubuntu

Dropbox error - couldn't start Dropbox on Ubuntu

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