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Dropbox error - couldn't start Dropbox on Ubuntu

Dropbox error - couldn't start Dropbox on Ubuntu

Ozone
Helpful | Level 6

Couldn't start Dropbox.    error after fresh install of Ubuntu 18.04

2 Accepted Solutions

Accepted Solutions

Re: Dropbox error - couldn't start Dropbox

Jane
Dropboxer
Hey    I’d happily further investigate more closely & help you work towards a solution on this matter, thanks for posting us on the Dropbox Forum! 
 
As it's my understanding that this issue pertains to your current setup, I’ve made sure to create a ticket on your behalf on our system, so as to check your account specifics on my tools & follow-up with you there. Whenever you have some spare time, please have a look at your inbox for my latest message & let me know here if you have any issues locating it. 
 
I’m looking forward to hearing back from you on our email correspondence, so as to work on that with you towards a fix!

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

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View solution in original post

Re: Dropbox error - couldn't start Dropbox

Ozone
Helpful | Level 6
23 Replies 23

Re: Dropbox error - couldn't start Dropbox

Mark
Super User II
After the fresh install have you done a full clean install of Dropbox?

 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


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Re: Dropbox error - couldn't start Dropbox

Humphrey
New member | Level 2
Try using the icon on the desktop instead or the Dropbox folder

Re: Dropbox error - couldn't start Dropbox

juanvmtz
Explorer | Level 3

Sorry for my english. I upgraded from Ubuntu 17.10 to 18.04, but I get the same error.

 

I'm find that with the upgrade the dropbox config file it's missing. I have connected again my dropbox user and 'linked' the computer. The daemon has begin to work... uploading again all my files...

 

 

 

Re: Dropbox error - couldn't start Dropbox

Ozone
Helpful | Level 6

Hi, 

I cant start the dropbox application itself

Re: Dropbox error - couldn't start Dropbox

Mark
Super User II
But, have you tried a reinstall to see if that helps?

 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Dropbox error - couldn't start Dropbox

Ozone
Helpful | Level 6

i have reinstalled and it didn't help, also i have another PC and there is exactly the same problem. on Ubuntu 17.10 everithing works well

Re: Dropbox error - couldn't start Dropbox

Walter
Dropboxer

Hey @Ozone - are you still experiencing this?

 

In addition to all the troubleshooting steps you have already taken to resolve this issue with starting up our desktop application, could you please give our offline installer a shot and let us know if you still get the same error. 

 

If this persists, please attach a screenshot of the exact error you get in your reply so we can have a visual as well in order to help troubleshoot this ASAP. 

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox error - couldn't start Dropbox

Ozone
Helpful | Level 6

Hi,

I get this error :Screenshot from 2018-05-02 00-38-18.png

Re: Dropbox error - couldn't start Dropbox

Mark
Super User II
You need to give us that info that is inside the linked txt file Ozone.

 


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Heart Did this post help you? If so please mark it for some Kudos below. 


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