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Dropbox free space offer - is it pointless if my space is already over full?

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Dropbox free space offer - is it pointless if my space is already over full?

New member | Level 2

I've purchased a new laptop which comes with an offer of 25GB free Dropbox space for a year.

My Dropbox account is already over full (I have around 50GB of files, but my account limit is now about 10GB), because I accepted a similar offer (now expired) with a previous laptop.

So my question is, if I add the free 25GB of Dropbox space to my existing account, will I be able to use it, or will it just get absorbed making up the deficit in my storage space?

Many thanks in advance for any response.

1 Accepted Solution

Accepted Solutions
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Re: Dropbox free space offer - is it pointless if my space is already over full?

Super User II

@SurprisedZebra

As the question wasnt actually answered I'll try and do that for you...

 

Basically if you added the 25gb of space your account would go to 35gb in quota meaning you still couldnt use the space. 

What I would state, however, is you really do need to try and get back below quota as although its not happened before the T&C's do state they can delete files to bring people under limit.


 


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2 Replies 2
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Re: Dropbox free space offer - is it pointless if my space is already over full?

Dropboxer
 
In general, your promotional space should be added to your storage, however, I’d recommend checking out this article and selecting the relevant manufacturer or service provider for more accurate info. 
 
Let me know if you have any other questions!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Highlighted

Re: Dropbox free space offer - is it pointless if my space is already over full?

Super User II

@SurprisedZebra

As the question wasnt actually answered I'll try and do that for you...

 

Basically if you added the 25gb of space your account would go to 35gb in quota meaning you still couldnt use the space. 

What I would state, however, is you really do need to try and get back below quota as although its not happened before the T&C's do state they can delete files to bring people under limit.


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

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