i have 2 dropbox accounts, one is a personal account and one is a business (work) account, and it's linked together
I want to purchase a Plus on my personal account but anytime I go to the payment screen, it always switches to the business account
Even I logged out the business account, only my personal account is logged here, then make a purchase AND DROPBOX FORCED ME TO SWITCH TO THE BUSINESS ACCOUNT
Have a chat with the sales assistant and tried several ways but nothing works.
Can I upgrade my personal account to Plus, and keep my business account as a basic account?
Solved! Go to Solution.
Thank you, @Hannah !
I tried your link and it still forced me to switch to the business account (the same screenshot I sent above)
I also try an incognito mode many times cause the sales assistance has guided me to do that but it's still the same, Dropbox has directed me to the switch account page, with the business account email address pre-filled and disabled.
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