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Dropbox is still full, I have deleted EVERYTHING I have deleted shared files still says no space5

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Dropbox is still full, I have deleted EVERYTHING I have deleted shared files still says no space5

New member | Level 2

I have deleted EVERYTHING, no files show up when I search files, I have deleted shared files and it shows 0 in plan tab but under Regular Files it still shows that I have used 15.8 GB of my 2.0GB,

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Re: Dropbox is still full, I have deleted EVERYTHING I have deleted shared files still says no space

Super User II

What is showing at www.dropbox.com/home ? Those files are still using your space

At a guess one of your shared folders has dumped a load of data in it and thrown you over quota


 


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View solution in original post

2 Replies 2
Highlighted

Re: Dropbox is still full, I have deleted EVERYTHING I have deleted shared files still says no space

Super User II

What is showing at www.dropbox.com/home ? Those files are still using your space

At a guess one of your shared folders has dumped a load of data in it and thrown you over quota


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

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Re: Dropbox is still full, I have deleted EVERYTHING I have deleted shared files still says no space

New member | Level 2

I guess I don’t understand how Dropbox works, I only use it to view other team members work and simply because I have access to their files mine is over full?  All Dropbox wants to do is sell me space I don’t want or use. 

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