cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We want to hear from you. What do you use Dropbox for?
Close

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

Dropbox on Mac: changing from one account to another, deleting files?

New member | Level 2
New member | Level 2

I have dropbox installed on my Mac, currently hooked to my work's dropbox account which has a ton of files in it. I need to switch to my personal dropbox on my machine for a business I'm starting, and I want to make sure I unhook and successfully delete the 80-90 gb worth of stuff from my work dropbox so I can clear the slate and load my personal dropbox (have been using on browser only) on my computer.  What is the correct sequence for this?  And sorry if this a super basic/obvious question.  thanks

To be clear, I have dropbox in my menu bar up top, by the sound, time, bluetooth dropdowns.  

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Dropbox on Mac: changing from one account to another, deleting files?

Dropboxer
Dropboxer

Hey there @TheWolf - how are you today?

As you want to make permanent changes to your computer that do not sync back to the website you'll need to unlink the computer first. Follow these steps to unlink a computer:

1) Right-click the Dropbox icon in the system tray, or menu bar, by the clock
2) Click on your profile picture or initials to the right of the search bar and select 'Preferences' > 'Account'
3) Click the 'Unlink' button
4) Afterward, Dropbox will prompt you to re-register. Quit!

You can now safely move or delete files in the Dropbox folder and not affect anything else.

Note that the Dropbox folder itself is still there (without its syncing properties now that you unlinked the account from the app). If you relink to a different Dropbox account, the application will detect that another Dropbox folder already exists on the computer, and will give you two options: 'Choose Another Location' or 'Install'.

If you want your new Dropbox folder to be in a location different than your existing folder, click on 'Choose Another Location'.

If you want your new Dropbox folder to be in the same location as your existing one, click on 'Install'. This will rename the existing Dropbox folder to 'Dropbox (Old)' and will create a new Dropbox folder for the account you’re currently linking.

I hope this information helps and please let me know if you have any more questions!

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior or have a question, feel free to Ask for help from the Community here.]



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

1 Reply 1
Highlighted

Re: Dropbox on Mac: changing from one account to another, deleting files?

Dropboxer
Dropboxer

Hey there @TheWolf - how are you today?

As you want to make permanent changes to your computer that do not sync back to the website you'll need to unlink the computer first. Follow these steps to unlink a computer:

1) Right-click the Dropbox icon in the system tray, or menu bar, by the clock
2) Click on your profile picture or initials to the right of the search bar and select 'Preferences' > 'Account'
3) Click the 'Unlink' button
4) Afterward, Dropbox will prompt you to re-register. Quit!

You can now safely move or delete files in the Dropbox folder and not affect anything else.

Note that the Dropbox folder itself is still there (without its syncing properties now that you unlinked the account from the app). If you relink to a different Dropbox account, the application will detect that another Dropbox folder already exists on the computer, and will give you two options: 'Choose Another Location' or 'Install'.

If you want your new Dropbox folder to be in a location different than your existing folder, click on 'Choose Another Location'.

If you want your new Dropbox folder to be in the same location as your existing one, click on 'Install'. This will rename the existing Dropbox folder to 'Dropbox (Old)' and will create a new Dropbox folder for the account you’re currently linking.

I hope this information helps and please let me know if you have any more questions!

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior or have a question, feel free to Ask for help from the Community here.]



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Polls
Do you know how to organize your files and folders?
<b>We have created a guide on folder best practice, so you can get organized now <a href="https://www.dropboxforum.com/t5/Business-Tips-tricks/Folder-structure-best-practice/m-p/428456#M39"><u>check it out here</u></a>.</b>

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?