Dropbox says I'm full. I have 1.44gb free.
I am not linked to anyone and don't share.
It's a simple personal account.
I have deleted loads and it still says I'm full in the app, but 1.44 free when you interrogate it. No new photos are uploaded.
Solved! Go to Solution.
Thanks for the screenshots, @nick warren! They definitely help in having a better understanding of your concern.
Could it be that the photo or video that hasn't uploaded yet is larger than the available space left? Could you have a look at its size by going to your mobile's storage?
Hey there @nick warren, thanks for posting your question on the Dropbox Community.
As a first step, could you check if you have the same Dropbox account throughout the website and all your connected devices? You can do this by checking:
Let me know how it goes. Cheers!
Thanks for getting back to me, @nick warren.
Hmm. Could you send me a screenshot (without any personal info) of the space discrepancy, just so that I have a better visual of this?
You can attach a screenshot from the the Photos tab (above the comment box) or by clicking Choose file (below the comment box).
Thanks again, @nick warren!
You should be able to attach an image by one of the following options:
Sorry for the trouble, @nick warren.
Does the notification appear only on your mobile app or does it also come up when you access the website? Do you see an X next to the notification by any chance that you can tap/click?
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