If a payment fails using the credit card on file on your Dropbox Business account, we will most likely be unable to renew your team subscription. Your account will be suspended, and your team members will be downgraded to Dropbox Basic accounts.
If you'd like to continue using Dropbox Business, you can re-purchase a subscription and set up a new team."
Well, for me, payment failed twice and they didn't suspend the account (twice) and on the second attempt they stated they would be *closing* the account (not just suspending). It does not say that they will continue to attempt to charge the card. All of this supports my initial claim of being mislead and I don't feel like I'm "milking" this situation at all. I was given false information by Dropbox via email and their own help forums that led me to not manually cancelling the account, as all indications and information provided by Dropbox suggested that the account was unable to be renewed. Mark, still having a problem seeing an issue with this?