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Dropbox space didn't change after the referral's been completed

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Dropbox space didn't change after the referral's been completed

Helpful | Level 6

Hi, my referral completed steps and now it's markes as done in Plan, but 500Mb was not added yet. 

This referral's been completed!
  • xxxxxxx@xxxxx has installed Dropbox and your personal Dropbox has been awarded extra space. Thanks for your referral!

Why?

1 Accepted Solution

Accepted Solutions
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Re: Dropbox space didn't change after the referral's been completed

Helpful | Level 6

Everything is OK. I don' know how to delete this message

View solution in original post

2 Replies 2
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Re: Dropbox space didn't change after the referral's been completed

Helpful | Level 6

Everything is OK. I don' know how to delete this message

View solution in original post

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Re: Dropbox space didn't change after the referral's been completed

Dropboxer

Hey @Aladdin, thanks for reaching out to us about this. 

As a first step, are you checking your storage from the website, the mobile app, or the destkop app?

Have you also checked what the Plan tab on the website shows? 

Let me know what you find!

[EDIT] Ah! I just saw your update as well! Glad to hear that everything's resolve now for you. 

If you have any other questions though, don't hesitate to get back to us. Thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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