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Dropbox steals my money from my debit card

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Dropbox steals my money from my debit card

Explorer | Level 3

I saw a msg asSBIDrCard X3586 used for Rs990.00 on16May20 at00248745 Txn#394125 If not done fwd this SMS to 9223008333/call1800111109/9449112211 to block Card....but I didn't make any transaction last night .

Please refund back my money please

9 Replies 9
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Re: Dropbox steals my money from my debit card

Super User II

So if you didnt make that transaction last night have you blocked your card as it says as somebody somewhere has cloned your card?

 

You need to speak to your card company not Dropbox


 


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Re: Dropbox steals my money from my debit card

Explorer | Level 3
Last month also ...I lost my money 990 ...please refund back my money ....I hadn't used dropbox anytime and anywhere ..I even don't know this app also ...how can u take my amount with out my permission
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Re: Dropbox steals my money from my debit card

Super User II

Dropbox cannot take money without SOMEBODY giving it the card number. 

 

If it was not you it was somebody else so, as the link says speak to your card company. 


 


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Re: Dropbox steals my money from my debit card

Explorer | Level 3
I also went to card company because the transaction details shows ur company name(google dropbox)...card company tell that go and ask u ...how u can steal 2 times without ur permission
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Re: Dropbox steals my money from my debit card

Explorer | Level 3
Ok please refund back my money and cancel my subscription please ....
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Re: Dropbox steals my money from my debit card

Super User II

Dropbox does not offer refunds - hence I'm saying your card need to deal with it if you did not give your details over. If you did then you've lost the money as Dropbox has legally done what its supposed to do and was authorised to do. 

 

Use this to try and find the account that is linked to the charge and stop future (not past, future) payments: https://help.dropbox.com/accounts-billing/payments-billing/find-credit-card-charge


 


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Re: Dropbox steals my money from my debit card

Explorer | Level 3
I already done this ...dropbox says that transaction I'd can't find ... please once call me .. will explain detail ... please give me ur number please ...
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Re: Dropbox steals my money from my debit card

Explorer | Level 3
Y u not refund back my money ...as I don't know this bloddy app ..and how can I give my details to this. ... today only I saw this steal ng app ...I have to complaint in court using transaction details on u please understand and respond quickly
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Re: Dropbox steals my money from my debit card

Super User II

I do not work for Dropbox. 

 

The people who work for Dropbox are at www.dropbox.com/support. They are the ONLY ONES who can help. As I said though unless you gave Dropbox your account details the credit card company needs to sort it.

 

I've given you all the advice and support we can on here, sorry.


 


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