@GazfromOz wrote:
Hi All, I have changed my email address on the Dropbox website which has been verified, however the email address on the Dropbox desktop app is the old email address, ...
Hi @GazfromOz,
Hm... 🤔 Are you sure you "have changed" the email on your existing Dropbox account, but not have created completely new one? 🧐 The email is associated with account, not with a particular install! That's why most probably you have 2 accounts now, one for every one email.
@GazfromOz wrote:
..., how do I update it?
If the final target is update initial account to the email you have used finally, remove the account you have just created and use it to update your "older" account. Email associated to a Dropbox account can't be used in other account; that's why your new account have to be removed, so the new email will no more be associated to any account and could be used to replace the existing email (otherwise you will get to error).
Login to your new account and make sure you don't have there any data. If you have upload there something, already, make a backup. After that, get into your General account settings. Scroll down to the page bottom, where you will see "Delete my Dropbox" and use it to wipe out the new account. At this moment your new email is freed for use.
Login to your old acccount and get into your General account settings. Next to your current (old) email is a link "Edit". Use it to update your old email to the one you have just freed for use. 😉
Hope this helps.
