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Email address cancelled impossible recover password

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Email address cancelled impossible recover password

New member | Level 2

Hi all,

I am trying to log in, but I forgot the password. When I ask for recovery email, I can´t open it because my email address got canceled since it was from university and I am not student anymore.

Can I recover my dropbox account by receiveing the recovery email to another email address I have?

1 Reply 1
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Re: Email address canceled impossible recover password

Dropboxer

Hey there @Ebaby

Thanks for reaching out to us about this! Let's see what we can do here. 

If you don't have access to your email address, you can try resetting the password through a linked device. You can check out more info about how to do this here

Let me know if this helps!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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