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Email address issues

Weefifer
New member | Level 2

What a frustrating hour, trying to contact for help! Chat bot no use, no way to contact a person. I want to change the email address that is associated with the account, eventually went to web to do this (would have been helpful in the info to tell you that). The new email is already in use, don’t know when that was set up. Do I have to delete the account with new email address that I now want to be associated with my regular one. ?

1 Accepted Solution

Accepted Solutions

Re: Email address issues

Mark
Super User II

Hi @Weefifer 

 

Yes if there is already an account with your email in use you'll need to delete that one first by logging in and going to account to close it. Once you've done that you can then swap it in to the account you want it on 


 


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View solution in original post

2 Replies 2

Re: Email address issues

Mark
Super User II

Hi @Weefifer 

 

Yes if there is already an account with your email in use you'll need to delete that one first by logging in and going to account to close it. Once you've done that you can then swap it in to the account you want it on 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Re: Email address issues

Weefifer
New member | Level 2

Thank you, all done

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  • User avatar
    Weefifer New member | Level 2
  • User avatar
    Mark Super User II
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