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Email taken

Email taken

Lynnsong
New member | Level 2

I forgot I had this DB account. I went to change the email and it says it is taken. I do not have any other accounts but don't know how to confirm this. I read other discussions that said to delete other accounts but I don't have any. I don't know what to do or try now.

1 Reply 1

Re: Email taken

Mark
Super User II

Somebody has an account using the email you want to use..... either you and you forgot, or, somebody by error. 

 

You need to get a reset of the password for that account at www.dropbox.com/forgot, log in to it and then go to www.dropbox.com/account and delete it before going back to your first account and using the email that you have now freed up.


 


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