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End trial before Expiring Date to get a "real" account

End trial before Expiring Date to get a "real" account

Daisy SGS
New member | Level 2

Hi everyone!

 

I have submitted for a free trial but want to switch to a "real" account earlier than the ending of the trial.

What can I do to directly switch to the real account without deleting all my data?

 

All the best

1 Reply 1

Re: End trial before Expiring Date to get a "real" account

Walter
Dropboxer
Hi @Daisy SGS, thanks for joining the Community!

Can you please clarify if you're referring to an individual account or maybe a team one?

Did you upgrade via the app store on a mobile device or through our website directly?

Let me know, Daisy!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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