while trying to upgrade my account through the page https://www.dropbox.com/buy/plus I constantly (first try over a week ago) get a message "We're having some trouble at the moment. Please try again later."
I tried already using different browsers: Firefox, Chrome, Edge. I tried also to use private window and to delete all the cookies. Nothing helps.
From what I see in the developer's console, there is a 500 Internal Server Error from the following endpoint: https://www.dropbox.com/pro/ajax_fetch_sub_change_plans
I can deliver more input (response/requests with headers) on request.
Could you please help me on that?
Hey @mondem, and welcome to our Community!
Could you try upgrading from this plans page?
If you are not successful, please take a screenshot, and send it through.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.Sound good? Let's get started.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!