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Expired password with no access to email.

Expired password with no access to email.

Dakodab03
New member | Level 2

So I have a Dropbox account under an old email. I tried logging in and my password expired. However I don't have access to the old Gmail account because the recovery Gmail along with the Gmail used in the old Dropbox account require a code from my old phone number. So im stuck in this neverending circle of not being able to log in. And its quite ridiculous how even though I entered the correct password that I can't get into MY account. Help please.

1 Reply 1

Re: Expired password with no access to email.

Rich
Super User II

@Dakodab03 wrote:
So I have a Dropbox account under an old email. I tried logging in and my password expired. However I don't have access to the old Gmail account because the recovery Gmail along with the Gmail used in the old Dropbox account require a code from my old phone number.

Unfortunately, you'll either need access to the email address associated with your account, or you'll need an active device already linked to the account. Without either of those, it's not possible to gain access to the account.

 

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